Privacy Policy

Effective Date: 8/9/2024

Introduction

The Lead Marketplace LLC, owner and operator of the The Lead Marketplace (“The Platform,” “we,” “us,” or “our”), is committed to safeguarding the privacy of our users and the data provided through our platform. This Privacy Policy outlines the personal data we collect, how we use it, and the measures we take to protect it. By using our platform, through our mobile application (the “Services”), you consent to the collection, use, disclosure, and storage of your information as described in this Privacy Policy.

1.            Scope and Updates of This Privacy Policy

This Privacy Policy applies to your use of all The Lead Marketplace applications, services, products, and tools. This Policy applies regardless of how you access or use these Services, including via mobile devices and apps. We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Policy, we will notify you by posting the updated Privacy Policy on our platform and updating the “Effective Date” at the top of this page. We may also provide additional notice through your The Lead Marketplace account or via email. Your continued use of the Services following any changes indicates your acceptance of the updated Privacy Policy.

2.            Data Controller Information

The data controller responsible for the collection and processing of your personal data in connection with the Services is The Lead Marketplace LLC, with a principal place of business at 30 N Gould St, Ste N, Sheridan, WY 82801, USA.

3.            Data Protection Officer and Contact

The Lead Marketplace has appointed a Data Protection Officer (DPO) to oversee compliance with this Privacy Policy and applicable data protection laws. If you have any questions or concerns regarding this Privacy Policy, please contact our DPO at: leadmaster@doorknockerleads.com.

4.            Information We Collect

4.1          Personal Information

We collect personal information that you provide directly to us when you register for an account, create or update your profile, post leads, make purchases, or otherwise interact with our platform. This information may include:

• Name
• Email address
• Phone number
• Payment information (processed via Stripe)
• Profile photo and identification documents (such as a valid photo ID)
• Other information you choose to provide

4.2          Lead Information

When you submit leads or appointment details through the platform, we collect information related to those leads. This may include:

• Prospect’s contact details (name, email, phone number)
• Details of the lead or appointment (industry, location, etc.)
• Media uploads of prospect information, if applicable

4.3          Usage Information

We collect information about your interactions with our Services, including:

• IP address
• Browser type
• Device type
• Pages viewed
• Time spent on pages
• Clicks and other interactions

4.4          Cookies and Similar Technologies

When you use our Services, we and authorized third parties use cookies and similar technologies to provide you with a better, faster, and safer user experience. You can control the use of cookies through your browser settings.

4.5          Data from Third Parties

We may receive information about you from other sources, such as public databases, joint marketing partners, and social media platforms. This information may be used to supplement the information we collect directly from you to help us provide a more personalized experience.

5.            User Responsibilities Regarding Prospect Information

5.1        Notice and Consent Obligations

As a user of The Lead Marketplace’s platform, you are solely responsible for obtaining all necessary notices, consents, and permissions from prospects before collecting, storing, or sharing their personal information, including recordings. You must ensure that prospects are fully informed about how their data will be used, including its sharing with third parties.

5.2          Indemnification and Liability

By using The Lead Marketplace ‘s Services, you agree to indemnify, defend, and hold harmless The Lead Marketplace LLC, its affiliates, and their respective officers, directors, employees, agents, licensors, and suppliers from and against all claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your failure to obtain the necessary consents or your violation of applicable data protection laws.

5.3          Data Removal Requests

If a prospect requests the removal of their personal information from the The Lead Marketplace platform, you are responsible for notifying The Lead Marketplace immediately. Upon receiving such notification, The Lead Marketplace will take reasonable steps to remove the prospect’s data from our platform within a reasonable timeframe. However, The Lead Marketplace is not responsible for any failure to comply with such requests that arises from your delay or failure to notify us.

6.            Processing of User-Submitted Lead Details

6.1          Anonymization of Lead Details

To protect the privacy of prospects, The Lead Marketplace keeps lead details anonymous for as long as possible during the transaction process. For appointments, the address of the prospect is revealed to the buyer 30 minutes before the scheduled appointment time. The prospect’s contact information is revealed at the time of the appointment. For leads, contact details are revealed to the buyer only upon purchase.

6.2          Commitment to User Anonymity

The Lead Marketplace is committed to maintaining the anonymity of its users throughout the process. Users will not see other users’ usernames, personal information, or reviews. All communications between buyers and sellers regarding leads or appointments are facilitated through our support chat or email. If a buyer has a question about a lead, it will be communicated through our support team to protect both the buyer’s and the seller’s identities.

7.            Purposes and Legal Basis for Data Processing

We process your setter-submitted lead information only after it has been submitted to the marketplace and only in ways that fulfill the business purposes of the platform. While we have put processes in place to avoid platform contact with prospects, when necessary and applicable, we may use setter submitted lead information to contact the prospect. Outside of the following circumstances, users will be given explicit notice when we are required to contact their prospect:

• Lead Information Verification: We employ third-party verification services, but in the event of a buyer dispute, we may contact the prospect to verify the accuracy and validity of the lead information provided. This step ensures that the details submitted are correct and actionable, reducing the risk of incorrect data being used in transactions.
• Consent and Appointment Verification: If the lead involves a scheduled appointment, we may reach out to the prospect to confirm their consent and availability. This is necessary to ensure that the appointment is legitimate and that the prospect is fully aware of the meeting.
• Marketplace Presentation: We use anonymized lead contact information to present and display the lead on the marketplace to potential buyers. This includes most setter-provided information about the lead that helps buyers make informed decisions without revealing sensitive contact details until necessary.
• Transfer to Winning Buyer: Once a lead is purchased, the prospect’s contact information is disclosed to the winning buyer at the appropriate time, as detailed above in section 6.1. This is essential to enable the buyer to engage with the prospect as per the lead’s terms.
• Information Removal: If a prospect requests the removal of their information from the platform, we may contact them to confirm the request and notify them of the actions taken. This is crucial to ensure that we comply with their request and that their information is removed from all relevant areas of the platform.
• Disposition Verification: For leads with appointments, we may contact the prospect to verify the user submitted disposition of the lead after the appointment or transaction has occurred. This helps to prevent any fraudulent activity.
• Inactivity: If there is a period of inactivity concerning the lead lasting more than six (6) months, The Lead Marketplace reserves the right to contact the prospect for the purpose of setting an appointment and re-posting them as a lead for sale on the marketplace. In this event, the original setter will be compensated at a reduced rate to be determined by the platform.

We process your personal data based on several different legal bases, depending on the purpose of the processing. These include:

• Contract Performance: To fulfill our contractual obligations to you, such as providing access to our Services, facilitating transactions, and processing payments.
• Legitimate Interests: For our legitimate business interests, such as improving our Services, enhancing security, and preventing fraud, provided that such interests are not overridden by your rights and interests.
• Legal Obligations: To comply with legal obligations, such as maintaining records for tax, accounting, and auditing purposes, and complying with law enforcement requests.
• Consent: Where you have provided your consent for specific processing activities, such as receiving marketing communications.

8.            How We Share Your Information

We may share your information with the following entities:

• Third-Party Service Providers: We share information with service providers who assist us in operating our platform, such as payment processors (e.g., Stripe), cloud hosting providers, and verification services. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Compliance: We may disclose your information to comply with legal obligations, respond to legal processes, enforce our policies, or protect our rights, property, or safety, or that of others.

9.            Cross-Border Data Transfers

Your personal data may be transferred to and processed in countries outside of your jurisdiction, including the United States, where our servers are located. These countries may have different data protection laws than your jurisdiction. When transferring personal data across borders, we implement appropriate safeguards, such as Binding Corporate Rules (BCRs) or standard contractual clauses approved by the relevant regulatory bodies, to ensure the protection of your data.

10.        Your Rights

Depending on your location, you may have the following rights regarding your personal information and lead information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccuracies in your personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain legal limitations.
• Objection and Restriction: You have the right to object to or request that we restrict the processing of your personal information.
• Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact our Data Protection Officer at the contact information provided above.

11.        Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods are determined based on legal and regulatory requirements and the nature of the data involved.

12.        Data Security

We implement industry-standard security measures to protect the confidentiality, integrity, and availability of your personal data. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

13.        Automated Decision-Making

We do not engage in automated decision-making processes that produce legal effects or significantly affect you without human intervention. If we implement such technologies in the future, we will ensure that they comply with applicable legal requirements, including obtaining your consent where necessary.

14.        Children’s Privacy

Our Services are not intended for use by children under the age of 18. We do not knowingly collect personal information from or about children. If we become aware that a child under the age of 18 has provided us with personal information or is the subject of a lead, we will take steps to delete such information from our records.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at: admin@theleadmarketplace.com.